Contact Us

We are always here to help.

At UrbanWallets, customer satisfaction is one of our top priorities. Whether you have a question about a product, need help with an order, want an update on shipping, or need support with a return or refund, our team is ready to assist you.

We aim to provide clear, professional, and timely support to make your shopping experience as smooth as possible.

Customer Support Information

Store Name: UrbanWallets
Website: urbanwallets.site
Email: shaleciasalterdu2559@hotmail.com
Phone: 347-244-7648
Business Address: 10420 LOCKPORT RD, NIAGARA FALLS, NY

Support Hours

Our customer support team responds during standard business hours. We do our best to reply to all inquiries as quickly as possible, typically within 1–2 business days.

How We Can Help

You can contact us for assistance with:

• product questions
• order status updates
• shipping and delivery inquiries
• return and refund requests
• payment and checkout support
• general store information

To help us assist you more efficiently, please include your order number and the email address used at checkout when contacting us about an existing order.

Thank you for shopping with UrbanWallets. We appreciate your trust and look forward to serving you.